Contact Us 800.333.7642 | Preferred Mutual

For general claims questions or inquiries about a previously reported claim (please include claim file number), please call 800.333.7642 during business hours, or E-mail claims@preferredmutual.com.

To report a new claim, please call 800.333.7642, 24 hours-a-day, or E-mail (using subject line: First Notice of Loss Information) to claims.newlosses@preferredmutual.com.

Customer Service Email: customerservice@preferredmutual.com

Corporate Phone Number: 800.333.7642

Corporate Fax Number: 607.847.8046

One Preferred Way
New Berlin, NY 13411

Mailing of payments:
Preferred Mutual Insurance Company
P.O. Box 419669
Boston, MA 02241-9669

To pay via phone (available 24/7), call 1.888.511.2455 and follow the voice prompts.

Check here if you agree to allow Preferred Mutual to use your comments as part of our advertising, marketing or promotional materials. If used, we will use your first name and last initial, city and state, and an abbreviated version of your comments.

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